At Business.Sonde.ID, accessible from https://business.sonde.id, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, CRM/ERP business solutions, and other related services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, company details, and login credentials (when you register or use our CRM/ERP services).
- Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referral sources.
- Cookies & Tracking Data: to improve user experience, deliver relevant ads, and analyze traffic.
- Advertising Data: Information collected via Google AdSense (such as demographics, interests, and interactions with ads).
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services (CRM, ERP, and Business Enterprise solutions).
- Improve user experience and website performance.
- Personalize content, including targeted advertisements via Google AdSense.
- Communicate with you regarding updates, promotions, or support.
- Ensure compliance with applicable legal and regulatory requirements.
3. Google AdSense and Third-Party Advertising
- Our website uses Google AdSense to display ads. Google and its partners may use cookies (including DoubleClick cookies) to serve ads based on your visits to our site and other websites.
- Users may opt out of personalized ads by visiting Google Ads Settings.
- Third-party ad networks may also use tracking technologies to measure ad effectiveness and personalize content.
4. Cookies Policy
We use cookies to:
- Remember user preferences.
- Analyze site traffic.
- Serve personalized advertisements.
You may disable cookies through your browser settings, but this may limit certain features of our website.
5. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA):
- You have the right to access, update, or delete your personal data.
- You may request data portability.
- You may withdraw consent to data processing at any time.
- We only process personal data when we have a legal basis (such as consent, contract performance, or legal obligations).
To exercise your GDPR rights, please contact us at: [Your Contact Email]
6. CCPA Compliance (California, USA)
If you are a resident of California, you have the right to:
- Request disclosure of categories and specific personal data we collect.
- Request deletion of your personal data.
- Opt out of the sale of your personal data (note: we do not sell personal data for profit, but ads may involve sharing with third-party advertisers).
To exercise your CCPA rights, please email us at: [Your Contact Email]
7. Data Retention
We retain personal information only as long as necessary for business, legal, or security purposes. Once data is no longer needed, we securely delete or anonymize it.
8. Data Security
We use encryption, firewalls, and secure server environments to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. International Users (Asia, America, Global)
By using our website and services, you acknowledge that your data may be transferred, stored, and processed outside your country, including in countries that may not have the same data protection laws. We take appropriate steps to ensure your information remains protected.
10. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at: